0 TOUPEE FACTORY email@example.com | Blog Sign In USD US Dollar Pound Sterling Euro Canadian Dollar Shopping Cart (0) Cart Total: Secure Checkout Your cart is currently empty.. Home Hair systems Skin Hair Systems Lace Hair Systems Lace Front Hair Systems Mono Filament Hair Systems Lady Wig Hair Accessories Track Order Refund and Return Policy Home Refund and Return Policy Refund and Return Policy Refund and Return Policy *Stock hair systems:-Can only be returned if unworn and unaltered, whether alterations are made by you or by us at your request.-If the base size or hair length we cut for you is incorrect, please send in photos first to prove it.-Goods must be returned within 30 days after you receive them.-We will only replace or refund after we have received the goods. We take no responsibility for returns lost by postal services.- You will be responsible for the hair systems until they reach us. *Custom hair systems:- If it is faulty, we will repair. If it is irreparable we will make a replacement system.- You must provide photos and/or videos that demonstrate fault.- Can only be returned if unworn and unaltered by you.- Goods must be returned within 30 days after you receive them.- Refunds can be claimed if unworn and unaltered by you.- Refund attracts 50% service fee.- In order to cover labor and material costs, if you cancel a custom order before you recieve it, you will only recieve a 50% refund.- If you order a wrong custom made hair system by mistake, the hair system cannot be returned for a refund. If you would like us to adjust it, extra cost will be charged accordingly.- You will be responsible for the hair systems until they reach us. *Repair orders:What repair service covers:-Professional Cleaning Removes glue and other residue from base.-Mending base tears If you have a PU base, we will brush on a new layer of PU.-Lace front change Edges fray over time, replacement achieves a more natural look.-Hair refill Loose hairs are removed and replaced with new hair that is color and density matched.NotesWe CANNOT replace all the hair on the system. We replace loose hair with new hair. However, over time old hair will continue to loosen and shed.While repair prolongs hair system lifespan, it is a short term solution. The only long term solution is to buy a new hair system.No refunds are offered for repair under any condition. × USD US Dollar Pound Sterling Euro Canadian Dollar Home Hair systems Skin Hair Systems Lace Hair Systems Lace Front Hair Systems Mono Filament Hair Systems Lady Wig Hair Accessories Track Order Sign In Create Account Cart Reviews Contact Us 18669770689 firstname.lastname@example.org × × Subtotal: Check out Your cart is currently empty.